Customer Service

  • SHIPPING & DELIVERY

    Dear customers you can contact us by email or by phone We will reply to your queries within 6 hours. Please note out of hours we may not reply as quickly as possible but we will reply you within 24 hours. Please find all the relevant information on the below

    Our opening day Friday to Wednesday

    Our opening Ours 11:00 Am - 9:00 PM

    Thursday closed

    Our Address

    Shop Name - NEWTYFI

    Capital Siraj Centre

    Ground Floor shop no - 08

    10 New Baily Road

    Dhaka 1217.

    Please contact 01921747050 or 01935163235

    Delivery time inside Dhaka 24 hours to 48 hours please note inside Dhaka we do delivery within 24 hours depending on the location and date. If you place on order before 10:00 AM. If you place on order on Wednesday after 8:00 PM you will not get untill on friday,because we are close on Thursday. free delivery over 1000 TK otherwise delivery charge is 60 Tk and cash on delivery. Please note note that there is some area in Dhaka we do not do cash on delivery. We do cash on delivery most of the area inside the Dhaka

    outside Dhaka - if you place on order before 4:00 PM we will dispatch on the same day. We use Sundarban courier service it may take 3 to 5 days to reach. Please note that most of our customers received their goods on the day after parcel has been sent off. Now delivery charge is 80 TK for outside customers. Order over 2000 tk you will get free delivery. Orders from Outside of Dhaka needs to Pay full payment in advance by Bkash or Bank

    We do provide delivery anywhere in Bangladesh

      Inside Dhaka Delivery Time Outside Dhaka
      Place an order between Friday to Wednesday before 10:AM get on same day or you will get within 24 hours to 48 hours depending on time of the year and location. Place an order before 4:00 PM we will dispatch on the same day. Please note after dispatch it may take 3 to 5 working days but most of our customers get by next day.
    Merchandise Total *
    Inside Dhaka order Under 1000 TK delivery charge 60 TK and free delivery over 1000 TK 60 TK
    Outside Dhaka order Under 2000 TK Delivery charge 80 TK and free delivery over 2000 TK 80 TK  
  • RETURNS & REPLACEMENTS

    We do not take return or exchange as you place on order this is your final order. Please think before you place an order but if you do place an order you can change it before we delivery the goods. After you receiving the goods we will not return or exchange the goods. When you receiving the the goods make sure you check it front of the delivery man. If you do not check it we will not replace it.

    Thank you very much for shopping at Newtyfi